7. Troubleshooting

If you're having trouble with your ToneWoodAmp2, start here.

ToneWoodAmp2 is not producing sound:

1. Ensure that the ¼” cable is fully plugged into the ToneWoodAmp’s input jack and your guitar’s output jack.
2. Check to ensure your guitar’s preamp has a good battery and is passing signal. Plug it directly into another amp to test the output.
3. Try a different cable between the guitar and ToneWoodAmp.
4. Make sure the ToneWoodAmp2 is not set to mute. Hold down the middle button on the middle toggle to mute or unmute TWA2.
5. Increase Master Gain if using a low output pickup. 

ToneWoodAmp2 is not powering on: 

1. Ensure the unit is fully charged. Plug charge cable into USB-C port until the unit shows charged. 
2. Hold down the blue power button until the display illuminates.

ToneWoodAmp2 is producing feedback: 

1. Reduce guitar volume to half.
2. Reduce Master Gain so that the peak dB level is between 85-95. 
3. Set Feedback Assassin to fast.
4. Increase dB limit on Low Frequency Limiter (if feedback occurring in low range).
5. Set Notch Filters.

ToneWoodAmp 2 is producing distortion:

1. Adjust the Lift Kit to ensure flat seating of the ToneWoodAmp2’s exciter cone.
2. Reduce guitar volume to half.
3. Reduce Master Gain so that the peak dB level is between 85-95.
4. Reduce Master Volume.

ToneWoodAmp2 will not stay attached to guitar:

1. Expose one of two black suction pads on the bottom of the ToneWoodAmp2.
2. Adjust Lift Kit to ensure flat seating of the ToneWoodAmp2’s exciter cone.
3. Expose second suction pad. 

The X-Brace will not stay attached inside of guitar after installation:

1. Remove X-Brace from guitar and remove the existing adhesive from brace.
2. Use a lightly damp rag to wipe the inner surface of the guitar where the brace sits. Usually, dust prevents adhesion.
3. Attach additional adhesive pads found in TWA2 packaging to X-Brace.
4. Reinstall X-Brace.