To troubleshoot power issues with your ToneWoodAmp, please follow these steps:
- Confirm Battery Voltage:
- The ToneWoodAmp displays the current battery voltage on the screen when powering it on or off.
- The displayed voltage represents the combined voltage of all three batteries (4.5v = 1.5v per battery).
- The ideal voltage range is 4.7v-3.6v. If the voltage drops below this threshold, the ToneWoodAmp may shut down during intense strumming
- Replace All Three AA Batteries:
- Ensure that you have replaced all three batteries in your ToneWoodAmp.
- If only two batteries are replaced, the startup voltage will read between 3.3v-3.8v.
- Use Only Quality Batteries:
- "Value-brand" batteries may not handle devices with fluctuating currents well, leading to a short lifespan or intermittent power loss.
- For alkaline batteries, it is recommended to use reputable brands like Duracell or Energizer.
- Consider using Tenavolt AA Rechargeable batteries available on Amazon.
- Check Battery Contact Tabs:
- Inspect the two metal tabs on the underside of the battery door to ensure they make solid contact with the AA batteries.
- If compressed, gently lift them with your thumbnail to restore them to their original position.
If you have attempted these steps and continue to experience power issues, please contact support@tonewoodamp.com for further assistance.