disappointed to say the least

So, I thought why not. Looks cool, sounds cool, on YouTube. I get it and try it. I'm left feeling like a Jack Ass. Maybe its because I have an all Mahogany bodied acoustic electric?

So the effects I can hear but only when I pluck a string. I'm not getting the WOW factor like the videos sound. I try different volume levels, but I'd rather just plug into my little amp and play.

Maybe you can tell me something?

Otherwise I feel ripped off.

Sounds like you'd benefit from boosting the Master Gain setting. This is the overall input gain setting in relation to the electronics in your guitar. 

Here's a video on how to do so: https://support.tonewoodamp.com/support/solutions/articles/17000016254-adjusting-the-master-gain-video-

If you continue to have trouble, please reach out at support@tonewoodamp.com

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