Possible pickup issues

I’ve just installed the tonewood amp and I’m not sure if I have the settings wrong or I have an issue with the pickups in my guitar. The effects I’m getting are much more pronounced on my high strings than the lower ones. In fact I don’t seem to get any on the lower strings except when I use delay and even then it’s not great. Any help /tips appreciated.

What kind of pickups are you using?

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