Output Does Not Work

Hi, I've had a tonewood amp for the past month and used it about 5 times. However, this time it won't output into my amplifier, when the amplifier lead's jack is plugged in to the output it recognises something has been plugged in and the screen changes to blend but no sounds come out of the amplifier. It still works as normal without the amplifier so it isn't the battery in the guitar or the tonewood amp and the guitar works plugged directly into the amp so it isn't the lead or the amp. Is my unit faulty?

1 person has this question

So sorry to hear about that! I would start by making sure the DI volume on the ToneWoodAmp is turned up. If you continue to have trouble, email us at support@tonewoodamp.com and we'll help get you sorted!

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